Help

Grip for iPhone can't connect

• Make sure your iPhone and computer are on the same Wi-Fi network.
• Make sure the Grip companion app is running on your computer. All three icons in the Grip setup window should be green.
• Quit Grip on your iPhone, then open it again.
• Restart the companion from the Grip app.
• On Windows, check that the firewall is allowing Grip. See the Windows setup guide.

Grip can't connect to Live

• In Live's Settings, under Link, Tempo & MIDI, choose Grip as the Control Surface. See our setup guide for Mac or Windows.
• Quit Live and open it again.
• Reinstall the Control Surface script from the Grip app.

Grip companion won't start

• Try restarting Grip.
• On Windows, check that your antivirus isn't blocking Grip.
• If it still won't start, email [email protected] and send a diagnostic report: Help → Save Diagnostic Report.

Contact

Questions? Email [email protected].